Los Angeles, CA January 2010 Callbox Sales and Marketing Solutions, Contact Center Worlds 2008 Top Outsourcer Awardee, recently launched CallboxConnect as its inbound marketing arm.
CallboxConnect offers a variety of services aimed to strengthen a clients customer support service and boost sales. It specializes in Order-taking, Reservations and Booking, Customer Service Handling, Answering Services, Overflow Call Management for retailers, ecommerce business and independent companies. It works with small, medium, and large businesses that experience large call volumes every day. Using stateoftheart equipment and tested knowhow, most accounts may be set up and are live within two days.
For its order-taking service which gives roundtheclock support available 24 hours a day, 7 days a week, customer service representatives undergo pre-sale support through product training workshops and order fulfillment assistance. Its fail-proof system guarantees real-time reports via a clients personalized PipelineCRM account. Its booking and reservations assistance, focuses on quality service and personal rapport increases returning customer rates. Coupled with its customer and answering service expertise, CallboxConnect accommodates customers with the same care they provide their clients. Moreover, its overflow call management service implements an effective solution to ease overflow calls when a clients call volume goes beyond the capacity of their manpower.
CallboxConnect delivers customer contact solutions designed to bolster the effectiveness of your marketing and customer care programs. Its marketproven sales professionals advanced software and systems programs and inbound marketing and sales solutions renders unrivaled service to your customers around the globe.
Initially launched in the US, CallboxConnect will soon be servicing Australia.
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